Communication

How to use Sonas for Customer Communication

How to send and receive messages/email

Sonas is a communication tool, helping you stay in touch with your customers. Keeping all messages in one place for easy reference. As part of the venue set up process, you set up your Sonas specific email address and an email address using your o...

How to Send an Email

Sonas is a communication tool, helping you stay in touch with your customers. Keeping all messages in one place for easy reference. This article will show you how to send transactional emails to your customers. For more email information and detai...

How to Edit and Send a Draft Email

Sonas is a communication tool, helping you stay in touch with your customers. Keeping all messages in one place for easy reference. This article will show you how to send transactional emails to your customers. For more email information and detai...

How to Reply to Email

Sonas is a communication tool, helping you stay in touch with your customers. Keeping all messages in one place for easy reference. As part of the venue set up process, you set up your Sonas specific email address and an email address using your o...

How to Understand Message Status Icons

Sonas is a communication tool, helping you stay in touch with your customers. Keeping all messages in one place for easy reference. As part of the venue set up process, you set up your Sonas specific email address and an email address using your o...

How to Resend Emails

Sonas is a communication tool, helping you stay in touch with your customers. Keeping all messages in one place for easy reference. As part of the venue set up process, you set up your Sonas specific email address and an email address using your o...

How to activate push notifications on an Android device

You can conveniently receive Sonas notifications on your Android device by following a few simple steps. How to add push notifications to your phone Add Sonas to your Android home screen, see Add Sonas to your Android device Login to Sonas on you...

How to activate push notifications on an iOS device (iPhone)

You can conveniently receive Sonas notifications on your iOS device by following a few simple steps. How to add push notifications to your iPhone Add Sonas to your iOS home screen, see Add Sonas to your iOS device Login to Sonas on your device, v...