Every enquiry and event in Sonas has a People Section. This is where you mange the customers associated with events, including their email access and planning portal access. This article will show you how to edit a customer's email address.
For information on the People Section as a whole, please see How to Use the People Section
How to Edit a Customer's Email Address
The email is designed not to be editable. However, if you need to change the email:
- Navigate to Event > People
- Add the individual again (see Add New People) with the correct email.
- If the entry you're changing is the Main customer then set this new entry as the Main customer now (see Set Main Customer).
- Remove the entry with the incorrect email address (see Remove a Customer).