Sonas is a communication tool, helping you stay in touch with your customers. Keeping all messages in one place for easy reference.
This article will show you how to send transactional emails to your customers. For more email information and details, please see How to Send and Receive Messages
If you cannot see this section or get permission denied messages with any of the actions, please contact your Company Admin in order to get the required permissions.
How to Edit and Send a Draft Email
Emails that are not sent immediately, are saved as a draft. You can access the drafts to edit, send and/or delete.
- Navigate to the Draft folder of the event, Messages > Drafts.
- Click on the draft you want to edit or delete.
- Click the red delete icon to permanently delete it. There will be a pop up to confirm you want to permanently delete the draft message.
- To edit, click the green edit icon. This will return the message to the editor, allowing you to write, edit, attach, etc.
- Click save draft to return to draft status or click send.