Every enquiry and event in Sonas has a People Section. This is where you mange the customers associated with events, including their email access and planning portal access. This article will show you how to resend the welcome email with the login instructions to the planning portal.
For information on the People Section as a whole, please see How to Use the People Section
How to Resend the email with access login instructions
- Navigate to Event > People
- Click on the individual's name that you want to resend the welcome to Sonas email to.
- Go to Actions > Resend Email
- Select the welcome email you want sent. This email will provide login instructions.
- Click Resend, you will be redirected back to the main People page.