Sonas is a communication tool, helping you stay in touch with your customers. Keeping all messages in one place for easy reference.
This article will show you how to add attachments to transactional emails for your customers. For more email information and details, please see How to Send and Receive Messages
If you cannot see this section or get permission denied messages with any of the actions, please contact your Company Admin in order to get the required permissions.
How to Add an Attachment
When composing an email, you can attach from your Venue's documents (pre-approved attachments) or upload from your desktop. Please note that attachments cannot exceed 5MB.
To attach a Venue Document:
- When composing an email, click on the paperclip icon on the tool bar. This icon will only appear if there are Venue Documents available.
- Select the document you want to attach.
- Scroll to the bottom and see your attachment listed in green. If it is red, that means there is an issue.
To attach a document uploaded from your desktop:
- When composing an email, click on the sheet of paper icon on the tool bar.
- Either drag and drop your file, or browse to find and select it.
- Scroll to the bottom and see your attachment listed in green. If it is red, that means there is an issue.