How to use Notes
There are two forms of notes that are used within Sonas. Private notes can be added by staff members for only the venue to see whereas public notes can be added (and edited) by you and your customers as part of the wedding planning process. Priv...
How to use your Email Inbox
This article will cover 5 basic points that are key to the functionality of your day to day Sonas usage: The categorisation of new leads and messages from existing contacts Assigning staff members to emails Who receives email communication for eac...
Which reports can be generated in Sonas?
Below is a list of the basic reports that can be created and individually tailored in Sonas. Each report has a number of different parameters that can be amended to highlight the key performance indicators that you wish to analyse. These paramete...
How to create Reports in Sonas
There are a number of reports that can be generated within Sonas to allow you to analyse the information inputted into the system. You can find a basic list of the type of report that can be created in Sonas here , including sales, marketing and...
How to create and edit your Dashboard
The Dashboard is the area of Sonas which can be populated with the key reports that you wish to view each time you login. The company admin can create a standard dashboard for the whole company or each individual user can choose to personalise th...
What does the show around confirmation questionnaire look like?
When a potential customer books a show around (aka viewing), you can trigger an email confirmation to be sent. This email template can contain a token to redirect the customers to a questionnaire in order to gather some more information to help yo...
How to Add Sonas to your iOS Device
Sonas is a browser based software. It is mobile responsive, meaning you can access the site from your mobile device, be it a phone or tablet. Although Sonas does not have an app, you can add an icon to your home screen to access the site with ease...