How to make an appointment with your customer
The next step in the planning of a new event is to book your new lead into your Sonas calendar with a planned meeting or tour of your wedding venue. Step-by-step guide: To add in a new meeting or show around, click on the Appointments section o...
How to have appointment (show around) bookings from your website
Sonas gives you the option to add a form on your website where your visitors can book an appointment time slot and send you extra information at the same time. In order to do so, you must complete the following steps: 1) Define the availability fo...
How to define venue availability for appointments
Sonas allows your venue to have its own availability pattern for the different kinds of appointments: Meetings, Show Arounds, Item Delivery and Ceremony. Defining availability is an essential step when you allow your customers to book viewings and...
How to use Notes
There are two forms of notes that are used within Sonas. Private notes can be added by staff members for only the venue to see whereas public notes can be added (and edited) by you and your customers as part of the wedding planning process. Priv...
How to create and edit tasting events
Sonas supports you in creating, editing, and booking Tasting Events. Whether a large tasting event with numerous couples, or a small private tasting, each can be successfully managed with Sonas. By managing Tasting Events (food and/or wine) in So...
How to book tasting events
Tastings are booked in the appointments menu of each couple’s wedding sub-menu. Your customers can also book in the appointment menu of their Sonas customer portal, if you have allowed them access to book too, as part of the tasting setup (by def...
How to create external forms
Embedded forms can easily be added into your own website so you can receive enquiries or viewing/meeting bookings directly from your website in Sonas. Enquiry forms will create a new enquiry, while appointment forms link to calendar availability t...
What does the show around confirmation questionnaire look like?
When a potential customer books a show around (aka viewing), you can trigger an email confirmation to be sent. This email template can contain a token to redirect the customers to a questionnaire in order to gather some more information to help yo...