Every enquiry and event in Sonas has a People Section. This is where you mange the customers associated with events, including their email access and planning portal access. This article will show you how to remove a customer from the People Section.

For information on the People Section as a whole, please see How to Use the People Section

How to Remove a Customer

The email is designed not to be editable. However, if you need to change the email:

  1. Navigate to Event > People
  2. Click on the individual’s name that you want to remove.
  3. Go to Actions > Remove Customer
  4. There will be a pop-up confirming you want to delete this person, click OK

Related Articles

How to Use the People Section

Add New People

Set Main Customer

Edit Customer Email Address

How to Give Portal Access

Revoke Access

Resend Login Email