Every enquiry and event in Sonas has a People Section. This is where you mange the customers associated with events, including their email access and planning portal access. This article will show you how to remove or revoke a customer's access to the planning portal.
For information on the People Section as a whole, please see How to Use the People Section
How to Revoke Planning Portal Access to a Customer
- Click on the individual's name that you want to remove access for.
- Go to Actions > Revoke Customer Access
- There will be a pop up to confirm that you want to remove access, click OK.
- Click Save, you will see the key icon is now Green, indicating access.