The transaction section of Sonas shows both staff user and customers all charges, discounts, and refunds, along with all associated financial records.
This article will look at when an invoice is created in the transaction section of an event.
Invoices are created, or once a charge has been paid or a payment has been started. To see how to make payments, see Adding Payments.
To set up your company's invoice template, see Templates.
How to create a Paid Invoice
Apply payment to a charge.
If the payment is less than the charge, an invoice will be created for the amount paid. A partially paid invoice will not be created. The unpaid amount of a charge will remain as an unpaid charge.
How to create a Pending Invoice
Start to pay a charge, do not complete the process (must get to step 2). When you return to the transaction section, the charge you were starting to pay is now a pending Invoice, requiring payment.
How to view/print/download an Invoice
Both the staff user and the customer can view and Invoice by clicking the blue icon.
The viewed document can be printed or downloaded as a PDF.
How to cancel an Invoice
See article, How to cancel Invoices.
Invoices cannot be edited.
Related Articles
Templates (email and financial documents)