How to set up and use email templates
Email Templates are a way to pre-load your most used emails, to send automatically or manually. Taking the time to complete an array of Email Templates will save you time moving forward and ensure consistent messaging and communication workflows f...
How to schedule Automatic Emails
Once you have your email templates in place (see Templates ), you can schedule automatic emails using different template types. If you cannot see this section or get permission denied messages with any of the actions, please contact your Company...
How to create default timelines for use in multiple events
When setting up Sonas, it's recommended that you establish distinct timeline templates for the various kinds of events held at your venue. These templates serve as a reference point that each event can customise to their preferences. By using defa...
How to set Activities and Notifications
It is important to understand how activities and notifications function within your Sonas portal. The Activities section provides you with an ongoing log of the significant activities that occur in Sonas, visible to all of your staff. Notifica...
How to create and use a Footer/Signature Template
You can create Footers/Signatures templates to apply to all emails sent from your Sonas inbox. These footers are customizable and can include icons and pictures with embedded links to represent the branding of your venue. Using footers allows you ...